FAQS

Booking your dream holiday with us is easy! You can:

· Come in and see us at our shop

· Give us a call

· Send us an email

· Pop us a message on Instagram We're here to help in whatever way is most convenient for you!

We offer flexible payment options to make things easier for you:

· Pay a deposit upfront and spread the cost

· Choose monthly instalments to suit your budget

· Pay as much or as little as you want, whenever you can! It’s completely up to you – we’re happy to work with you to make sure your payments fit your needs.

Our gift vouchers are the perfect way to gift the adventure of a lifetime! You can choose the value of the voucher and give it to your loved ones for any occasion. A popular choice for weddings – couples often request our vouchers instead of money, so they can put it towards booking their dream honeymoon!

Your peace of mind is important to us. We are part of the Midcounties Co-op Consortium, which means we only work with vetted, trustworthy suppliers. Plus, we’re ABTA and ATOL protected, so your holiday is covered:

· ABTA (Association of British Travel Agents) protects you in the event of financial failure or issues with your travel provider.

· ATOL (Air Travel Organiser's Licence) ensures you’re financially protected in case of airline failure, and you’ll be entitled to a refund or repatriation if needed.

Absolutely! We can check you in for your flight and make sure all the details are in order, taking one more thing off your to-do list. Let us handle it, so you can focus on getting excited for your trip!

Yes, we can provide you with the details of a Travel Insurer for a personalised quote.

If you need to make changes, don’t worry – we’re here to help! Just get in touch with us, and we’ll assist you with the process. Depending on the terms of your booking, we’ll work with you to make any adjustments.

Of course! Whether it’s a dietary requirement, accessibility need, or something else, we’re here to help. Let us know what you need, and we’ll ensure everything is arranged for your convenience.

If you encounter any issues while you're away, just get in touch with us. We're available to help, whether it’s with your accommodation, transfers, or any other travel-related matter. You’ll have a friendly, experienced team back home to support you!

If you have any other questions, feel free to reach out – we’re here to help make your travel experience as smooth and enjoyable as possible!